topic Re: Register/activate pay as you go sim card in Mobile Broadband

Register/activate pay as you go sim card

Debs2909 — Thu, 20 Aug 2026 12:43:59 GMT

Recently bought a pay as you go SIM card for a Kuma wi-fi set up for our caravan. When checking , it simply said to insert card and switch on and it will automatically work. (Others say different). All the lights come on but the 4G light isn’t coming on showing WiFi is working. Totally confused. Can anyone assist as to whether we need to activate

Re: Register/activate pay as you go sim card

XRaySpeX — Thu, 20 Aug 2026 13:08:44 GMT

@Debs2909 : Is this router in the UK?

Do you have PAYG credit on the SIM?

Re: Register/activate pay as you go sim card

Debs2909 — Thu, 20 Aug 2026 17:32:24 GMT

yes the router is in the UK and we paid £50 for 120 GB which lasts 12 months

Re: Register/activate pay as you go sim card

XRaySpeX — Thu, 20 Aug 2026 18:39:40 GMT

If router capable of sending texts, What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: Register/activate pay as you go sim card

Debs2909 — Fri, 21 Aug 2026 07:09:14 GMT

No I cannot send texts fri

router. It’s just a box with antenna attached .

Re: Register/activate pay as you go sim card

Peter_W — Fri, 21 Aug 2026 10:34:19 GMT

Welcome to the Community, @Debs2909

If you haven't already, it's worth trying your SIM in a mobile and seeing if you can get online, as often this will help kick the connection into gear.

If you have no luck from there, I would recommend giving our team a call.

When you purchase a SIM from a third party, there's a small but possible chance it may have entered hibernation during the time that this has been in their warehouse.

Our team will be able to double check everything and ensure you get up and running.

Peter

Re: Register/activate pay as you go sim card

XRaySpeX — Fri, 21 Aug 2026 11:16:46 GMT

Some "just a box" mobile routers can!