topic Wifi key fotget/clean in Mobile Broadband

Wifi key fotget/clean

Nyxdead — Tue, 18 Aug 2026 07:06:32 GMT

Hi EE Support, I need help with my EE 4G WiFi device. The sticker on the back is missing/damaged, and I don't have the default Admin Password or WiFi Key. Also, the device is showing 'No Service'. Could you please provide the default credentials for my device?

I connected it to the computer via the micro USB port and the admin password doesn't work. I also tested the IMEI serial number 1696 on the MYWIFIXXXX 4X phone, but it still doesn't work. What should I do now?

Model : EE704G

IMEI: ****************

[Mod edit: IMEI hidden. Kindly refrain from sharing your private details in public discussions.]

Re: Wifi key fotget/clean

Chris_B — Mon, 17 Aug 2026 07:19:53 GMT

@Nyxdead There is no default each device has its own unique information.

Re: Wifi key fotget/clean

Alex_H — Mon, 17 Aug 2026 07:43:16 GMT

Hi @Nyxdead,

Welcome to the EE Community

As mentioned those models do have unique passwords that are only stored on the keep me card and the back of the battery cover, it is not something we are are able to provide if you no longer have those options. You can try admin as the default admin password if you have not already, but it is unlikely to be in use for this model.

Alex

Re: Wifi key fotget/clean

Northerner — Mon, 17 Aug 2026 11:08:02 GMT

@Nyxdead

This is why you should have taken a photo as backup. The wear seems a bit odd.

Try and recover the password from the image using AI.

You'll need to speak to EE CS on 150 and ask them for a replacement device.

Thanks