topic Re: How do I link an EE mobile broadband subscription to my account in Mobile Broadband

How do I link an EE mobile broadband subscription to my account

KerstinExner — Wed, 29 Jul 2026 11:15:21 GMT

It appears that EE online has forgotten that I have a mobile broadband subscription. When logging into EE on my laptop, I don't see any subscriptions. I just want to download my bills. I have found another post that said products need to be linked now before I can see my bills. The linking process involves sending a text to the mobile number. As this is a mobile router and not a phone I cannot receive the text. What do I do? I just want to see my bills.

Re: How do I link an EE mobile broadband subscription to my account

JimM11 — Wed, 29 Jul 2026 11:18:34 GMT

@KerstinExner Text's are available on the EE Mobile Router, you will just have to logon to it to see them displayed to you.

Re: How do I link an EE mobile broadband subscription to my account

XRaySpeX — Wed, 29 Jul 2026 11:20:25 GMT

@KerstinExner : Most mobile routers can receive texts & reply to them. Login to it & look for the SMS Section/Inbox.

Re: How do I link an EE mobile broadband subscription to my account

KerstinExner — Wed, 29 Jul 2026 11:22:22 GMT

I am not using an EE router.

Re: How do I link an EE mobile broadband subscription to my account

JimM11 — Wed, 29 Jul 2026 11:23:54 GMT

@KerstinExner Then find the manual for the one you are using and see what it say's.

Re: How do I link an EE mobile broadband subscription to my account

XRaySpeX — Wed, 29 Jul 2026 11:24:31 GMT

Most mobile routers can receive texts & reply to them. Which router do you have?