topic Re: 4G Broadband is not connecting to the TV in Mobile Broadband

4G Broadband is not connecting to the TV

RhiRhi_26 — Tue, 28 Jul 2026 10:28:46 GMT

I have been trying to setup the 4G broadband hub but it keeps flashing white and has an issue when connecting to the TV. This is strange because there is no issue with my phone. Please can someone tell me how to solve this problem?

Re: 4G Broadband is not connecting to the TV

JimM11 — Tue, 28 Jul 2026 10:31:39 GMT

@RhiRhi_26 A call to EE CS technical support.

Re: 4G Broadband is not connecting to the TV

Ali_A — Tue, 28 Jul 2026 12:26:43 GMT

Hi @RhiRhi_26

On an EE 4G WiFi device, a flashing white light typically means you have received a new text message. Log in to the device's Web User Interface (usually via EE 4G WiFi Help or by typing 192.168.1.1 in your browser (or details found on the "Keep Me" card) to read or clear your messages

You can find more information and help at Get started with 4G WiFi

Your TV may need you to change the setting to 2.4Gzh frequency only. Depending on the device you have, you should be able to enter the Web User Interface to do this. 4G WiFi device | Device Help | EE

Ali