topic Re: Do i get loney back for device if i leave my contact early in Mobile Broadband

Do i get loney back for device if i leave my contact early

LibbyD8 — Sun, 17 May 2026 15:06:34 GMT

I am getting annoyed at how bad my Internet is, constantly dipping and causing lag on streaming tv and gaming.

I have the smart 5g hub fcnf (which i paid for) ontop of the bill payment- sim mobile plan as I cannot get full fibre in my area.

If I was able to find another provider with better service and cheaper - obviously I am aware that as I am still under contract I would have to pay a leaving fee but what will happen with the hub as I paid for that £100 I think it was. Do I get that money back?

Re: Do i get loney back for device if i leave my contact early

XRaySpeX — Sun, 17 May 2026 15:30:11 GMT

No, you committed to a min. term. Anyway you can still reuse the mobile router with a SIM from another network.

Re: Do i get loney back for device if i leave my contact early

LibbyD8 — Sun, 17 May 2026 15:39:41 GMT

Ok thank you for the response.

So aslong as I get mobile broadband (sim) from any company I can still keep and use the router as I paid for it even though it is an EE product

Re: Do i get loney back for device if i leave my contact early

XRaySpeX — Sun, 17 May 2026 15:41:46 GMT

Yes, it won't be locked to EE.