topic Re: Lost default password in Mobile Broadband

Lost default password

Abdulrauf_92 — Thu, 12 Feb 2026 16:06:55 GMT

Hi EE Support, I need help with my EE 4G WiFi device. The sticker on the back is missing/damaged, and I don't have the default Admin Password or WiFi Key. Also, the device is showing 'No Service'. Could you please provide the default credentials for my device?

Re: Lost default password

Abdulrauf_92 — Thu, 12 Feb 2026 16:36:20 GMT

Imei : 3522***********

Mod note: Device IMEI removed from public post.

Re: Lost default password

Northerner — Thu, 12 Feb 2026 17:06:26 GMT

Hi @Abdulrauf_92

There is no password backup and if there is no service it sounds like the SIM maybe dead. When was it last used.

Thanks

Re: Lost default password

Alex_H — Thu, 12 Feb 2026 18:12:03 GMT

Hi @Abdulrauf_92,

Welcome to the EE Community

If you have the original EE 4G WiFi device then the default WiFi password is MYWIFIXXXX with the 4 Xs being replaced by the last 4 digits of the device IMEI. The admin page is accessed via http://192.168.1.1. and the default password is just admin.

If you have the EE 4G WiFi 2 or Mini 2 then the WiFi password and admin page password are both unique to that device and are provided on a keep me card as well as printed on the back of the battery cover. If you don't have either of these unfortunately it is not something we can provide.

Alex