https://community.ee.co.uk/t5/Mobile-Broadband/5gee-router-nr5103-not-switching-to-external-antenna/m-p/1593646#M34613 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2338227">@Harper86</a></SPAN></SPAN>&nbsp;</P> <P>There may be some help if you have a search on previous posts on the community.</P> <P>If you can't find specifically the help you need, it may be worth giving our <A href="https://ee.co.uk/help/contact-ee" target="_blank">tech guides</A> a call so they can see if there is anything else to try.</P> <P>Michael</P> Thu, 08 Jan 2026 09:50:55 GMT Michael_D 2026-01-08T09:50:55Z https://community.ee.co.uk/t5/Mobile-Broadband/5gee-router-nr5103-not-switching-to-external-antenna/m-p/1593125#M34610 <P>I have connected up a 4x4mimo external antenna to my 5gee Nr5103 router. It is not switching to the external antenna even though i have put the switch on the back to EXT. I cannot find any find any settings to change, has this external antenna been locked off by EE?</P><P>I know the external antenna isn't working as the router is now hidden behind my tv where it gets a poor signal using the internal antenna, it is currently connected to the external antenna but speeds haven't improved. When i move it out to the window sill but leave the external antenna connected, speeds improve greatly.</P><P>&nbsp;</P> Mon, 05 Jan 2026 20:29:07 GMT https://community.ee.co.uk/t5/Mobile-Broadband/5gee-router-nr5103-not-switching-to-external-antenna/m-p/1593125#M34610 Harper86 2026-01-05T20:29:07Z https://community.ee.co.uk/t5/Mobile-Broadband/5gee-router-nr5103-not-switching-to-external-antenna/m-p/1593646#M34613 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2338227">@Harper86</a></SPAN></SPAN>&nbsp;</P> <P>There may be some help if you have a search on previous posts on the community.</P> <P>If you can't find specifically the help you need, it may be worth giving our <A href="https://ee.co.uk/help/contact-ee" target="_blank">tech guides</A> a call so they can see if there is anything else to try.</P> <P>Michael</P> Thu, 08 Jan 2026 09:50:55 GMT https://community.ee.co.uk/t5/Mobile-Broadband/5gee-router-nr5103-not-switching-to-external-antenna/m-p/1593646#M34613 Michael_D 2026-01-08T09:50:55Z