https://community.ee.co.uk/t5/Mobile-Broadband/Hi-my-Internet-has-either-been-cut-off-or-is-hostage/m-p/1591765#M34575 <P>Which mobile BB router do you have?</P><P><SPAN>I</SPAN><SPAN>f you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see&nbsp;</SPAN><A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pay-my-bill" target="_blank" rel="noopener noreferrer">Help if you can't pay your bill</A></P> Mon, 29 Dec 2025 11:12:33 GMT XRaySpeX 2025-12-29T11:12:33Z https://community.ee.co.uk/t5/Mobile-Broadband/Hi-my-Internet-has-either-been-cut-off-or-is-hostage/m-p/1591759#M34574 <P>I don't have a phone so rely on broadband for my WhatsApp messages. I can pay my bill tomorrow in full but I can't get in contact with anyone if I'm in a health emergency or fall <span class="lia-unicode-emoji" title=":upside_down_face:">🙃</span>&nbsp; can someone help? Can they reconnect as I'm going to need connection to pay it <span class="lia-unicode-emoji" title=":tired_face:">😫</span>&nbsp;</P> Mon, 29 Dec 2025 10:52:44 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Hi-my-Internet-has-either-been-cut-off-or-is-hostage/m-p/1591759#M34574 sarah517 2025-12-29T10:52:44Z https://community.ee.co.uk/t5/Mobile-Broadband/Hi-my-Internet-has-either-been-cut-off-or-is-hostage/m-p/1591765#M34575 <P>Which mobile BB router do you have?</P><P><SPAN>I</SPAN><SPAN>f you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see&nbsp;</SPAN><A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pay-my-bill" target="_blank" rel="noopener noreferrer">Help if you can't pay your bill</A></P> Mon, 29 Dec 2025 11:12:33 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Hi-my-Internet-has-either-been-cut-off-or-is-hostage/m-p/1591765#M34575 XRaySpeX 2025-12-29T11:12:33Z