topic Re: EE 5G Hub in Mobile Broadband

EE 5G Hub

honeybxx — Tue, 27 May 2025 10:56:30 GMT

Hello - I want to connect my 5G home hub to my EE app to check my bills etc (as my last bill was wrong!)

How do I link my device to my app?? I dont have an account billing number to connect via the broadband product option, and I have no way of receiving a text to the mobile number's SIM.

Re: EE 5G Hub

Christopher_G — Tue, 27 May 2025 13:16:40 GMT

Hi @honeybxx

Welcome to the community.

Are you able to put your SIM card into a mobile phone to locate its mobile number and receive the verification message?

Chris

Re: EE 5G Hub

honeybxx — Tue, 27 May 2025 14:05:11 GMT

Is this the only way to do this? It just seems a bit of a faff.

Re: EE 5G Hub

XRaySpeX — Tue, 27 May 2025 16:20:39 GMT

You don't need an a/c no. to link a mobile router. That's for fixed Home BB. You link it by its mobile no.

Most mobile routers can receive texts & reply to them. Login to it & look for the SMS Section/Inbox.