topic Re: Mobile broadband in Mobile Broadband

Mobile broadband

skruttles — Tue, 22 Apr 2025 08:07:52 GMT

Ive got mobile broadband but it won't work just flashes red. Any idea why? I have 2 sim cards for it and tried them both

Re: Mobile broadband

Ali_A — Tue, 22 Apr 2025 10:21:47 GMT

Hi @skruttles

Welcome to the Community.

Are you able to test the SIM cards in a mobile handset to check if they are working?

Which model Mobile Broadband device do you have?

Ali

Re: Mobile broadband

skruttles — Wed, 23 Apr 2025 19:06:29 GMT

I have been unable to due to my phone playingup.. I just don't understand as it when I try to connect my phone to the mobile broadband it says connected without Internet. Is it worth visiting an ee store?

Re: Mobile broadband

skruttles — Wed, 23 Apr 2025 19:07:58 GMT

Also really need it sorted due to domestic violence i have had to have a ring doorbell fitted and my phone isn't compatible with ring doorbelll

Re: Mobile broadband

Chris_B — Wed, 23 Apr 2025 19:49:11 GMT

@skruttles Have you tried restarting the router? With it off for 30+ seconds before you restart it.

Re: Mobile broadband

skruttles — Wed, 23 Apr 2025 19:55:25 GMT

I will try that now. I have tried everything else it's on a small item (see photos). It's mobile broadband

Re: Mobile broadband

skruttles — Wed, 23 Apr 2025 19:56:51 GMT

Unfortunately I'm not very tech savvy. I have just unplugged it and will let you know thank you