topic Re: Can't connect on mobile WiFi in Mobile Broadband

Can't connect on mobile WiFi

quickklik — Sat, 29 Mar 2025 09:05:44 GMT

wi-fi not working

Re: Can't connect on mobile WiFi

Peter_W — Sat, 29 Mar 2025 10:47:12 GMT

Hey there @quickklik.

Welcome back to the Community!

When you mention this isn't working, what issues specifically have you noticed here?

Also which model of router are you using?
Peter

Re: Can't connect on mobile WiFi

quickklik — Fri, 04 Apr 2025 22:18:55 GMT

Hi i am using a BT Router

Re: Can't connect on mobile WiFi

Alex_H — Sat, 05 Apr 2025 09:24:34 GMT

@quickklik Have you given the router a restart since the issue began?

Just to clarify is this a 4G mobile router or home broadband? If it is home broadband have you tried texting HELP to 66033 to run a check for any faults on your line?

Alex