topic Kuma 5g router in Mobile Broadband

Kuma 5g router

Hssk — Thu, 20 Mar 2025 15:39:13 GMT

Hi all, I have a kuma 5g connect router that will not connect to sky puck or ps5, my laptop and phone will connect. I am using a EE 5g data only sim card, the kuma 4g router everything connects without any problems. I've put the sim card out of my phone in the 5g router with the same problem. Any help appreciated

Re: Kuma 5g router

Matt_124 — Thu, 20 Mar 2025 21:58:54 GMT

Look for an IP Type setting on the Router, possibly within the APN Settings, and ensure it is set to IPV4 Only to see if that resolves the issue.

Re: Kuma 5g router

Chris181982 — Tue, 01 Jul 2025 19:04:59 GMT

Did you get a fix to this? I also cannot get my EE or Vodafone sim to work in the Kuma 5g connect.

Re: Kuma 5g router

Hssk — Wed, 02 Jul 2025 04:12:17 GMT

No, even after returning to kuma support who said they tested it with various simm cards, and still waiting for them to get back to me again. I returned the router to kuma for a full refund.

Hope you have better luck than I did