https://community.ee.co.uk/t5/Mobile-Broadband/account-closed/m-p/1514278#M33156 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4720399">@jleung57</a>&nbsp;</P> <P>You'll need to call EE CS on 150 as there is no customer account access on these forums.</P> <P>Thanks&nbsp;</P> Fri, 07 Mar 2025 17:25:23 GMT Northerner 2025-03-07T17:25:23Z https://community.ee.co.uk/t5/Mobile-Broadband/account-closed/m-p/1514270#M33155 <P>I have a valid service plan with EE and have been making my monthly payments via direct debit. However, after relocating to my current apartment, I attempted to update my address online and discovered that my account has been closed.</P><P>Could you please clarify why my account is closed despite my ongoing payments? I would appreciate your assistance in resolving this issue as soon as possible.</P><P>Thank you for your time and support. I look forward to your response.</P> Fri, 07 Mar 2025 17:12:43 GMT https://community.ee.co.uk/t5/Mobile-Broadband/account-closed/m-p/1514270#M33155 jleung57 2025-03-07T17:12:43Z https://community.ee.co.uk/t5/Mobile-Broadband/account-closed/m-p/1514278#M33156 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4720399">@jleung57</a>&nbsp;</P> <P>You'll need to call EE CS on 150 as there is no customer account access on these forums.</P> <P>Thanks&nbsp;</P> Fri, 07 Mar 2025 17:25:23 GMT https://community.ee.co.uk/t5/Mobile-Broadband/account-closed/m-p/1514278#M33156 Northerner 2025-03-07T17:25:23Z