topic Re: X GAME PASS in Mobile Broadband

X GAME PASS

BloodEagler — Mon, 13 Jan 2025 17:21:42 GMT

I have just renewed my sim only contract and added the xbox game pass, I havent received any further information on how to activate with my current xbox pass I pay for. The sim is in the satellite i have for mobile broadband so its not connected to a phone. How do I add my xbox account to the EE subscription?

Re: X GAME PASS

Christopher_G — Tue, 14 Jan 2025 08:24:31 GMT

Hi @BloodEagler

Is it an inclusive extra as part of your plan? If so, have you activated it as your inclusive extra through your EE Online account?
Chris

Re: X GAME PASS

BloodEagler — Tue, 14 Jan 2025 10:02:28 GMT

Cant see where to activate it and havent received an email regarding it

Re: X GAME PASS

Christopher_G — Tue, 14 Jan 2025 10:18:39 GMT

Is it an inclusive extra with your plan, @BloodEagler?

You should be able to change your inclusive extras here in your EE Online account. If you're able to put the SIM into a mobile phone, you could try texting PICK to 150.

Chris

Re: X GAME PASS

BloodEagler — Tue, 14 Jan 2025 10:24:38 GMT

It is an inclusive extra yes, My sim is in my Satellite on my roof so isnt in a mobile device, my area says the game pass is active but no where to log in or details of how to connect the game pass to my account.

Re: X GAME PASS

Christopher_G — Tue, 14 Jan 2025 10:27:09 GMT

OK, thanks @BloodEagler

If you speak with our Customer Support team, they'll do their best to help you get it all connected from our end.

Chris