topic Issues with EE 5g Smart Hub in Mobile Broadband https://community.ee.co.uk/t5/Mobile-Broadband/Issues-with-EE-5g-Smart-Hub/m-p/1493024#M32700 <P>Hello,</P><P>I just wanted to write a review for the EE 5g Smart hub for any of those who are thinking of purchasing one. When I purchased it, I was informed that 5g coverage was great in my area and that although speed cannot depend on signal, it should be fine in that area. However, upon purchasing it, the speed was extremely slow and could not function even on one device. I returned the device and despite this process having gone through. I was still charged via direct debit for the month. Furthermore, I was also charged an extra £50 for the device I was not even using.</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 07 Jan 2025 12:44:11 GMT JasonWoods123 2025-01-07T12:44:11Z Issues with EE 5g Smart Hub https://community.ee.co.uk/t5/Mobile-Broadband/Issues-with-EE-5g-Smart-Hub/m-p/1493024#M32700 <P>Hello,</P><P>I just wanted to write a review for the EE 5g Smart hub for any of those who are thinking of purchasing one. When I purchased it, I was informed that 5g coverage was great in my area and that although speed cannot depend on signal, it should be fine in that area. However, upon purchasing it, the speed was extremely slow and could not function even on one device. I returned the device and despite this process having gone through. I was still charged via direct debit for the month. Furthermore, I was also charged an extra £50 for the device I was not even using.</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 07 Jan 2025 12:44:11 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Issues-with-EE-5g-Smart-Hub/m-p/1493024#M32700 JasonWoods123 2025-01-07T12:44:11Z Re: Issues with EE 5g Smart Hub https://community.ee.co.uk/t5/Mobile-Broadband/Issues-with-EE-5g-Smart-Hub/m-p/1493039#M32701 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4656788">@JasonWoods123</a>&nbsp;: Where did you buy it from &amp; on what duration of contract?</P> Tue, 07 Jan 2025 13:02:50 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Issues-with-EE-5g-Smart-Hub/m-p/1493039#M32701 XRaySpeX 2025-01-07T13:02:50Z