topic Re: EE Public WiFi issue in Mobile Broadband

EE Public WiFi issue

chefsteve — Fri, 20 Dec 2024 10:00:37 GMT

Hello,

i have paid for 30 day access of EE’s public wifi hotspot. the first day it worked completely fine. it’s now been two days since and it doesn’t even appear on the settings part of my phone. this is very frustrating as we have just moved into a new house and have no internet until atleast 28th january. i am a university student who needs internet access due to my upcoming exams. thanks

Re: EE Public WiFi issue

chefsteve — Fri, 20 Dec 2024 10:01:45 GMT

i am also shown this when it does appear on the settings

Re: EE Public WiFi issue

Northerner — Fri, 20 Dec 2024 12:25:28 GMT

Hi @chefsteve

You'll need to speak to EE CS about thid issue:

https://ee-wifi.ee.co.uk/public/ee/contact/index.htm

Thanks