topic Data Sim in Mobile Broadband

Data Sim

Clunk1552 — Wed, 18 Dec 2024 16:55:52 GMT

I have just put a new data sim in 5G router and all the lights are saying it is working but it’s telling me there is no internet connection. Any help for resolution please.

Re: Data Sim

XRaySpeX — Wed, 18 Dec 2024 18:37:22 GMT

@Clunk1552 : What 5G router?

Re: Data Sim

Clunk1552 — Wed, 18 Dec 2024 18:55:04 GMT

My mistake it’s a Huawei 4GB618 router

Re: Data Sim

XRaySpeX — Wed, 18 Dec 2024 20:25:51 GMT

Is that 1 sold by EE under its own name or by a 3rd-party?

Had it been used previously on another mobile network.

Re: Data Sim

Clunk1552 — Wed, 18 Dec 2024 22:45:53 GMT

It’s a 3rd part one but was previously used with Smarty mobile. I was given it by a friend.

Re: Data Sim

XRaySpeX — Wed, 18 Dec 2024 23:29:05 GMT

Check its APN/Profile against EE APN Settings