https://community.ee.co.uk/t5/Mobile-Broadband/Money-taken-from-account/m-p/1476237#M32299 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4163471">@Prorok7</a></SPAN>&nbsp;</P> <P>We know how important it is for you to know what is happening with your bills, so I can appreciate your concern that this money has been taken. I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">giving our team a call</A>, and they will be able to take a look, and determine what has happened here.</P> <P>Rach</P> Thu, 21 Nov 2024 11:19:39 GMT Rach_H 2024-11-21T11:19:39Z https://community.ee.co.uk/t5/Mobile-Broadband/Money-taken-from-account/m-p/1476164#M32294 <P>Good morning. I wake up today to my bank mesaage that 100 pounds was taken by EE. I have 5g smart hub plan for 50 pounds. The problem is I paid 100 already when I order the device and next bill is 50 on 09.12. Why was 100 taken today?</P> Thu, 21 Nov 2024 06:05:44 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Money-taken-from-account/m-p/1476164#M32294 Prorok7 2024-11-21T06:05:44Z https://community.ee.co.uk/t5/Mobile-Broadband/Money-taken-from-account/m-p/1476237#M32299 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4163471">@Prorok7</a></SPAN>&nbsp;</P> <P>We know how important it is for you to know what is happening with your bills, so I can appreciate your concern that this money has been taken. I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">giving our team a call</A>, and they will be able to take a look, and determine what has happened here.</P> <P>Rach</P> Thu, 21 Nov 2024 11:19:39 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Money-taken-from-account/m-p/1476237#M32299 Rach_H 2024-11-21T11:19:39Z