topic Re: 5GEE Router - ERR_SSL_VERSION_OR_CIPHER_MISMATCH in Mobile Broadband

5GEE Router - ERR_SSL_VERSION_OR_CIPHER_MISMATCH

5GEERouter — Thu, 24 Oct 2024 09:52:42 GMT

Getting an 'ERR_SSL_VERSION_OR_CIPHER_MISMATCH' message when launching facebook.com (Windows 10 PC, screen grab below). Does not occur on all sites, for instance ebay and bbc news work fine. Problem started a couple of months ago and I have covered off common issues, i.e. checked TLS1.3 is enabled, cleared SSL state, rebooted router. Issue would appear to be on the EE5G router side as no such issue when using mobile phone (Apple 13) as a wifi hotspot for Windows PC (phone also on EE 5G network).

Any pointers gratefully received - Thankyou

Re: 5GEE Router - ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Christopher_G — Thu, 24 Oct 2024 13:37:52 GMT

Hi @5GEERouter

Welcome to the community.

Is the content lock enabled in your EE Online account? My thoughts are that this could be blocking the connection.

How Do I Turn On Parental Controls on My Device? | Help | EE

Chris

Re: 5GEE Router - ERR_SSL_VERSION_OR_CIPHER_MISMATCH

5GEERouter — Fri, 25 Oct 2024 08:30:10 GMT

Hi Chris, many thanks for advice. I did not consider content lock settings as I've been using the router for a year now (same SIM and no changes from my end) and facebook access only started to fail a couple of months ago. Looks like EE have changed something on their side such that I now need to change my local settings. Will give it try - Thankyou.

Re: 5GEE Router - ERR_SSL_VERSION_OR_CIPHER_MISMATCH

XRaySpeX — Fri, 25 Oct 2024 09:48:11 GMT

May be WPA Mode: WPA or WPA2 or both. WPA2 is most secure.