topic Re: Scammers using community chat function in Mobile Broadband

Scammers using community chat function

MattPH68 — Tue, 10 Sep 2024 12:49:09 GMT

Hi!

I recently posted on here for assistance from the EE community and received some useful information but it also received phone calls claiming to be EE

do not answer calls from the following numbers-

020 3889 9910

020 3714 1789

020 3716 3232

Re: Scammers using community chat function

Leanne_T — Tue, 10 Sep 2024 13:37:38 GMT

Hi @MattPH68

Thanks for coming to the community and making us aware of these calls you have received.

Did you provide any bank details to the caller?

Have you reported the calls using the Report a scam call form?

Our Online Security: Avoid and Prevent Scams Help page has tips to stay safe.

Leanne.

Re: Scammers using community chat function

MattPH68 — Tue, 10 Sep 2024 13:38:47 GMT

Passed on all information to Ireland call centre and updated my details for
log in and placed an order with sales department

Re: Scammers using community chat function

Leanne_T — Tue, 10 Sep 2024 13:42:43 GMT

Thanks for coming back and letting us know @MattPH68

If you use the same log in details elsewhere please also change the password.

Leanne.