topic Re: Mini EE hub in Mobile Broadband

Mini EE hub

LAS67 — Wed, 14 Aug 2024 06:17:31 GMT

My Dad has a BT landline but uses the EE mini hub for his internet. Does anyone know if digital voice is able to connect to/through the EE mini hub? It’s a fairly old hub but it does what he needs it to do currently, I’m just not sure if it will support digital voice. He is elderly and lives in a remote area so he needs his landline and he doesn’t/won’t use a mobile! Thanks in advance for any advice

Re: Mini EE hub

Chris_B — Wed, 14 Aug 2024 07:21:41 GMT

@LAS67 No you can not, it needs to be the new EE smart hub plus to have this and this is a fixed line broadband

Re: Mini EE hub

Peter_W — Wed, 14 Aug 2024 08:24:12 GMT

Good morning @LAS67

Welcome to the EE Community 😊

Like @Chris_B mentioned, Digital Voice does require a fixed connection in order to work, so this couldn't be connected to one of our mobile routers.

If it's BT that he's with at the moment, I'd recommend getting in touch with their team to let them know about his current setup, and they can look into what will be the best option for keeping him connected moving forwards.

Peter

Re: Mini EE hub

LAS67 — Wed, 14 Aug 2024 11:50:36 GMT

Thanks for the reply. His landline is with BT so I’ll maybe contact them for advice
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