topic Help in Mobile Broadband

Help

Blessings2023 — Tue, 20 Aug 2024 11:16:12 GMT

Travel overseas and forget to send ROaming to 150. Is there anyway I can get it set up? I try sending a text but to no avail. I have an urgent call to get at 2pm please help

Re: Help

XRaySpeX — Tue, 20 Aug 2024 11:22:46 GMT

You need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

Re: Help

bristolian — Tue, 20 Aug 2024 12:07:08 GMT

Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.

If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app such as Skype over WiFi.