topic Re: in Mobile Broadband

keith2416 — Mon, 19 Aug 2024 16:54:46 GMT

Hi just wondering did you get this to work? i have simular issues

Re:

Michael_D — Tue, 20 Aug 2024 07:46:33 GMT

Thanks for coming to the Community. Did you manage to try to a SIM swap like James suggested? What is the experience you are having?

Michael

Re:

keith2416 — Tue, 20 Aug 2024 09:54:18 GMT

Hi Michael, the experience I am having is this, I have many Mikrotik LHGG LTE6 deployed across the northwest of England. One site has an issue with EE and stopped working. I went to the site and took a new Lte6 which didn't work either. I brought the LTE back to my office and switched it on expecting to have the same issues. It worked without me doing anything. whilst it was at my office i upgraded the frimware, rebooted it and it continued to work. I drove back to the site and it would not work on the EE network. the same sim worked at my office, and the sim worked on my iPhone at the site. I have checked APN setting and the signal strengths but nothing at all. The same Lte on the same site works with Vodafone with no issues. it is like the mast just refuses to work with the Mikrotik Lte. any help would be great.

Re:

bristolian — Tue, 20 Aug 2024 10:02:18 GMT

Are you being allocated an IP address when you have the affected combination of equipment at the affected location?

Re:

keith2416 — Tue, 20 Aug 2024 10:35:45 GMT

Nothing at all? no data tx rx nothing?