Modem Disconnects after every 3 minutes

jeasonpaul — Tue, 30 Jul 2024 11:10:42 GMT

I have the quectel BG96 modem with software version BG96MAR02A07M1G_01.200.01.200

I have a Wireless Logic IoT SIM which registers as registered roaming on the EE GSM network by default.

Jul 14 15:45:48 hyperion bg96_dial.sh[4008]: rcvd [LCP TermReq id=0x14]
Jul 14 15:45:48 hyperion bg96_dial.sh[4008]: LCP terminated by peer
Jul 14 15:45:48 hyperion bg96_dial.sh[4008]: Connect time 2.8 minutes.
Jul 14 15:45:48 hyperion bg96_dial.sh[4008]: Sent 5722 bytes, received 3656 bytes.
Jul 14 15:45:48 hyperion bg96_dial.sh[4008]: Script /etc/ppp/ip-down started (pid 4426)
Jul 14 15:45:48 hyperion bg96_dial.sh[4008]: sent [LCP TermAck id=0x14]

However my registartion is getting terminated by the carrier close to every 3 minutes.

Re: Modem Disconnects after every 3 minutes

Leanne_T — Tue, 30 Jul 2024 15:30:43 GMT

Hi @jeasonpaul

Thanks for coming to the community 🙂

Do you have an EE SIM card in the device?

How long has this been happening?

Leanne.

Re: Modem Disconnects after every 3 minutes

XRaySpeX — Tue, 30 Jul 2024 17:13:29 GMT

You need to raise this with Wireless Logic as they are providing your service, not EE.

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Modem Disconnects after every 3 minutes

Re: Modem Disconnects after every 3 minutes

Re: Modem Disconnects after every 3 minutes