topic Ee dongle abroad in Mobile Broadband

Ee dongle abroad

Cromo — Tue, 02 Jul 2024 15:00:58 GMT

I purchased an Ee dongle from Currys b4 coming on holiday, how do i use it as I am struggling to get it to work. I do not have any other Ee devices, I just want to use the dongle as my data. Currys assistant said I just switch it on but that does not appear to be the case. I am in France. Thanks

Re: Ee dongle abroad

Katie_B — Tue, 02 Jul 2024 15:06:21 GMT

Hi @Cromo.

Does your dongle have a SIM?

If yes, did you use this in the UK before travelling abroad?

Katie

Re: Ee dongle abroad

Cromo — Tue, 02 Jul 2024 15:26:14 GMT

Yes it’s got a sim and it worked on my non sim iPad in Curry’s when it was purchased with 120gb.
Thanks
Ann
Sent from my iPad

Re: Ee dongle abroad

Katie_B — Tue, 02 Jul 2024 15:47:16 GMT

Thanks for confirming @Cromo.

Is the SIM pay as you go?

To use your subscription pack abroad you will need to purchase a Roaming add-on.

Information on this add-on and pay as you go charges in the EU can be found HERE.

Katie