topic Re: WiFi blocking apps in Mobile Broadband

WiFi blocking apps

allankuong902 — Wed, 26 Jun 2024 21:32:45 GMT

Hello, yesterday I have brought a EE smart 4G hub 2. This is due to my location (cambridge outskirt), does not have very good signal for most broadbands, whilst my landlord does not let me install a regular router. Hence I have to use a mobile network router.

Initially, the parental lock was on, which after a conversation with the customer service team, it was unlocked. I was then able to access any websites.

However, the Wi-Fi still does not let me access my online applications i.e., discord, steam, twitch, games...etc.

I have checked all the firewalls which shown nothing in particular.

I even checked using the Wi-Fi supplied by my landlord (although slow, which is why I brought this), could connect to those applications.

So in a summary, the connection to those apps are not at fault on my computers/phones end (as it still remaining usable on my previous Wi-Fi), the parental lock is also removed on the EE smart 4G hub 2, and the router would only allow to me access websites but not apps that connects to the internet.

Re: WiFi blocking apps

XRaySpeX — Wed, 26 Jun 2024 21:45:56 GMT

@allankuong902 : You are probably finding yourself up against a limitation of EE's mobile network. The EE mobile network uses Carrier Grade NAT (CGNAT) resulting in a double NAT, which games consoles often object to, which means you don't get your own public IP address but share it with other users. So you can't be uniquely id'ed on the Net & therefore your LAN cannot be addressed from outside for unsolicited accesses. This is unlike fixed BB, as per your landlord's BB.

If this occurs there is nowt you can do to avoid it.

IMHO the EE mobile network is not really suitable for gaming.

Re: WiFi blocking apps

allankuong902 — Wed, 26 Jun 2024 21:54:30 GMT

Like I can't even use the WiFi for WiFi-assisted calls.

Re: WiFi blocking apps

XRaySpeX — Wed, 26 Jun 2024 21:55:55 GMT

No. WiFi Calling is not affected by CGNAT.

Re: WiFi blocking apps

allankuong902 — Wed, 26 Jun 2024 21:57:30 GMT

So I can't even use that?

Re: WiFi blocking apps

XRaySpeX — Wed, 26 Jun 2024 22:03:15 GMT

No, that's not what I said.

Re: WiFi blocking apps

allankuong902 — Wed, 26 Jun 2024 22:11:30 GMT

Sorry, but currently the WiFi is not helping any calls, so I don't know.

Re: WiFi blocking apps

XRaySpeX — Wed, 26 Jun 2024 22:15:11 GMT

When gamesy things work on fixed BB but not on mobile BB, CGNAT is the prime suspect.

Re: WiFi blocking apps

allankuong902 — Wed, 26 Jun 2024 22:17:30 GMT

So there is no way of getting around this? Sorry for the number of
questions.