topic Re: Mobile pocket router top up in Mobile Broadband

Mobile pocket router top up

Vennwood — Thu, 20 Jun 2024 08:02:28 GMT

When I took out my EE Smart Router Broadband contract it came with a small EE mobile router. This I used when we went on holiday or to areas where my tablet wouldn't work. After a while the unit comes up with the message that I need to purchase more data. That's not a problem but I cannot find out how to top it up - can anyone point me in the right direction or do I need to purchase a new dongle from someone like Amazon

Re: Mobile pocket router top up

XRaySpeX — Thu, 20 Jun 2024 08:06:15 GMT

@Vennwood : Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

Re: Mobile pocket router top up

Vennwood — Thu, 20 Jun 2024 08:17:36 GMT

Just a little confused by this. The router came as part of my broadband package which is separate from my mobile phone contract so how do I know it will top up my router? I use the router mainly for two tablets as our phones have enough data

Re: Mobile pocket router top up

XRaySpeX — Thu, 20 Jun 2024 08:35:11 GMT

I'm not talking about your mobile phone. You just need the mobile no. of the SIM in the router.

Re: Mobile pocket router top up

Vennwood — Thu, 20 Jun 2024 09:19:45 GMT

Ah - not sure what that is as there was no information with it. I still have the box so will see if I can find the number. Thanks

Re: Mobile pocket router top up

XRaySpeX — Thu, 20 Jun 2024 09:21:55 GMT

Mobile routers contain a SIM. All SIMs have a mobile no. Visit http://add-on.ee.co.uk/status from a device connected to your mobile router by WiFi to see your data & credit status as well as its mobile no. at the top.

Re: Mobile pocket router top up

Vennwood — Thu, 20 Jun 2024 09:33:08 GMT

Many thanks - all sorted

Re: Mobile pocket router top up

XRaySpeX — Thu, 20 Jun 2024 09:38:58 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.