topic Re: EE mobile dongle in Mobile Broadband

EE mobile dongle

rebeccaupton82 — Thu, 13 Jun 2024 03:17:17 GMT

I want to cancel my EE dongle. As it doesn't run any of my TVs.

Re: EE mobile dongle

Christopher_G — Thu, 13 Jun 2024 08:18:53 GMT

Hi @rebeccaupton82

Welcome to the community.

How long have you had the dongle for? Is it still in contract?

Chris

Re: EE mobile dongle

XRaySpeX — Thu, 13 Jun 2024 14:42:04 GMT

@rebeccaupton82 : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: EE mobile dongle

junemthurlow647 — Tue, 13 Oct 2026 18:44:36 GMT

6 months

Re: EE mobile dongle

Chris_B — Tue, 13 Oct 2026 19:39:55 GMT

@junemthurlow647 Assuming you are 6 months in to a 24 month contract if you wish to terminate that contract you’ll need to call customer support and give notice to terminate. You will however be required to pay off the remaining term of that contract in full and you’ll get a 4% discount on that price.