https://community.ee.co.uk/t5/Mobile-Broadband/Connecting-to-EE-Smart-4G-Hub-sim/m-p/1393960#M30250 <P>Just changed from BT to EE and although I can easily connect my iPhones, iPads and TV I cannot access Hive or my cameras. The camera is connected but I can only locally control it when in the house. Is there any settings I need to change on my EE hub?</P> Thu, 06 Jun 2024 11:13:11 GMT Geebee99 2024-06-06T11:13:11Z https://community.ee.co.uk/t5/Mobile-Broadband/Connecting-to-EE-Smart-4G-Hub-sim/m-p/1393960#M30250 <P>Just changed from BT to EE and although I can easily connect my iPhones, iPads and TV I cannot access Hive or my cameras. The camera is connected but I can only locally control it when in the house. Is there any settings I need to change on my EE hub?</P> Thu, 06 Jun 2024 11:13:11 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Connecting-to-EE-Smart-4G-Hub-sim/m-p/1393960#M30250 Geebee99 2024-06-06T11:13:11Z https://community.ee.co.uk/t5/Mobile-Broadband/Connecting-to-EE-Smart-4G-Hub-sim/m-p/1393984#M30251 <P><SPAN>You probably need to temporarily switch the mobile router to the 2.4 GHz WiFi band only. These smart home devices often can't do 5 GHz.</SPAN></P> Thu, 06 Jun 2024 12:32:16 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Connecting-to-EE-Smart-4G-Hub-sim/m-p/1393984#M30251 XRaySpeX 2024-06-06T12:32:16Z https://community.ee.co.uk/t5/Mobile-Broadband/Connecting-to-EE-Smart-4G-Hub-sim/m-p/1395253#M30284 <P>Tried that but still not able to connect. Hive even uses Ethernet to connect. It just seems the EE router won’t allow 2 way communication used in cameras such as Ring. Looks like and I’m going to have to buy a different router to be able to use my cameras etc.</P> Mon, 10 Jun 2024 06:37:17 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Connecting-to-EE-Smart-4G-Hub-sim/m-p/1395253#M30284 Geebee99 2024-06-10T06:37:17Z