No way to pay phone bill

Thejan — Wed, 05 Jun 2024 17:27:04 GMT

Here’s my situation: I left the UK a few months back and my bills are usually paid using my UK Starling account. But now I have to use my home country’s bank account to pay my bills. This worked out fine until the EE website either redirected me to link a service, which only circled back to something like “this product is already linked”. When trying to pay through the mobile bill management section of the website, I get a client side exception error message. I can’t even contact EE help due to blocked service. I can’t pay using my Starling Bank card either because I called EE once to turn off direct debit

The more I delay paying, the more my bill builds up. What do I do? And how will this affect my credit score?

Re: No way to pay phone bill

Christopher_G — Thu, 06 Jun 2024 06:44:29 GMT

Hi @Thejan

Welcome to the community.

Have you tried our Fast Payment service? Or is that the page that you're having problems with?

Chris

topic No way to pay phone bill in Mobile Broadband

No way to pay phone bill

Re: No way to pay phone bill