topic Re: Very strange network issue in Mobile Broadband

Very strange network issue

mtomas — Sun, 05 May 2024 22:56:16 GMT

I’ve purchased a data sim as there is 4G/5G in the area and it’s better than FTTC.

I can connect to the internet using a Huawei 5G/4G CPE Pro Win 2 H312-371. This device then connects to a Linksys Velop Pro WiFi 6E Mesh System via ethernet. The Linksys however cannot see the internet from the Huawei router.

I’ve tested the Linksys and it works with a Vodafone sim in the CPE Pro. It also works when I use the EE sim with an older router. The combination of the CPE Pro and Linksys with the EE sim is just not working.

(The only way I could get any sort of connection through that combination was by setting the IPv6 to pass-through, not ideal.)

Please help!

@XRaySpeX 🙏🏼

Re: Very strange network issue

Leanne_T — Tue, 07 May 2024 09:27:46 GMT

Hi @mtomas

Thanks for coming here.

If you get in touch with our technical support team they will run some troubleshooting to see what could be causing this for you.

Thanks 🙂

Leanne.

Re: Very strange network issue

mtomas — Tue, 07 May 2024 10:22:05 GMT

After some trial and error as well as reading some other posts re dual stack I changed the Huawei to only connect use IPv4. This seems have fixed it. I’m not a network specialist so not sure if will have any downstream effect on performance but it seems to be working so far.