https://community.ee.co.uk/t5/Mobile-Broadband/Bill/m-p/1373763#M29467 <P>I need to know the amount of my bill, they are charging me an amount I don't know about, there is no chat where I can speak to support</P> Wed, 03 Apr 2024 13:14:48 GMT Thiago24 2024-04-03T13:14:48Z https://community.ee.co.uk/t5/Mobile-Broadband/Bill/m-p/1373763#M29467 <P>I need to know the amount of my bill, they are charging me an amount I don't know about, there is no chat where I can speak to support</P> Wed, 03 Apr 2024 13:14:48 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Bill/m-p/1373763#M29467 Thiago24 2024-04-03T13:14:48Z https://community.ee.co.uk/t5/Mobile-Broadband/Bill/m-p/1373775#M29469 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4339208">@Thiago24</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>We are not able to help with accounts, as there is no account access. You can check your bill and download it and then you will see exactly what you are being charged, such as extra charges.</P> <P>You can do this by logging into the EE App, click on manage then you will see bills and payments or log in via the website to your account.</P> <P>You can also ring customer service and speak to the billing department and they will be able to help.</P> <P>Within the app, you should be able to chat by clicking on help, which you can also do via the website once logged in.</P> Wed, 03 Apr 2024 13:39:37 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Bill/m-p/1373775#M29469 Schockwave 2024-04-03T13:39:37Z