5G Smart Hub providing very low speeds

Suki80 — Mon, 12 Feb 2024 22:22:15 GMT

Hi,

I have two 5G smart hub routers and both are performing really slow, max speed I am achieving is 10Mbps, usually it is no more than 5 even during less busier periods. The service previous to the start of this year was managing an average of around 30Mbps and in some instances at less busier times the service would jump to 150Mbps. I’m not sure if there is a setting this has been misconfigured here, if anyone can suggest some ideas on resolution, I’d be very grateful.

*Note that routers for both levels of speed have been in the exact same locations, I’ve preformed factory restarts and switched between a dual 4g/5G service and just 4G but still the issue persists.

Re: 5G Smart Hub providing very low speeds

XRaySpeX — Mon, 12 Feb 2024 22:31:36 GMT

Are they on contract or PAYG?

topic 5G Smart Hub providing very low speeds in Mobile Broadband

5G Smart Hub providing very low speeds

Re: 5G Smart Hub providing very low speeds