https://community.ee.co.uk/t5/Mobile-Broadband/Help-bill-mobile/m-p/1350108#M28648 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2979450">@Shannonsib</a>&nbsp;, is the problem in one area?</P> <P>Has your partner rebooted his phone?</P> <P>Has he tried the SIM card in another phone, also tried someone else’s SIM card in his phone to rule these out as causing a problem?</P> Mon, 22 Jan 2024 14:24:57 GMT Schockwave 2024-01-22T14:24:57Z https://community.ee.co.uk/t5/Mobile-Broadband/Help-bill-mobile/m-p/1350087#M28645 <P>I phoned and had an extention put on my bill because of Christmas and this was meant to be paid by the 25th of this month but my partner has been in contact with me to say his phone internet texts calls are not working has anyone else had this happen?&nbsp;</P> Mon, 22 Jan 2024 13:12:20 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Help-bill-mobile/m-p/1350087#M28645 Shannonsib 2024-01-22T13:12:20Z https://community.ee.co.uk/t5/Mobile-Broadband/Help-bill-mobile/m-p/1350108#M28648 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2979450">@Shannonsib</a>&nbsp;, is the problem in one area?</P> <P>Has your partner rebooted his phone?</P> <P>Has he tried the SIM card in another phone, also tried someone else’s SIM card in his phone to rule these out as causing a problem?</P> Mon, 22 Jan 2024 14:24:57 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Help-bill-mobile/m-p/1350108#M28648 Schockwave 2024-01-22T14:24:57Z