topic Re: 5G EE router (QTAD52E) - invalid SIM in Mobile Broadband

5G EE router (QTAD52E) - invalid SIM

HDaddict — Mon, 15 Jan 2024 16:04:09 GMT

Hello everyone,

My 5G EE router, model QTAD52E , is giving an INVALID SIM error with any SIM card I'm trying, even with an EE sim.

Has anyone encountered this before? Any solutions?

Maybe I need to set up the correct APN settings?

Thanks in advance for any help

Leanne_T — Mon, 15 Jan 2024 16:58:03 GMT

Thanks for coming here.

Does the EE SIM card work in another device?

How long ago did you purchase the router?

Leanne 🙂

XRaySpeX — Mon, 15 Jan 2024 18:56:44 GMT

What are your APN/Profile settings?

HDaddict — Mon, 15 Jan 2024 21:27:30 GMT

The SIM works just fine on a smartphone

HDaddict — Mon, 15 Jan 2024 21:28:52 GMT

I checked the APN settings and only the dial settings had a value in it.

Do you know what values I should insert in this screen?

Thanks

XRaySpeX — Tue, 16 Jan 2024 00:26:55 GMT

Yes, your Profile is not fully populated. Refer to EE APN Settings: Where to find them to find suitable values.

HDaddict — Tue, 16 Jan 2024 10:26:40 GMT

I can't find the correct values for:

IP Type

Dial number

Protocol

Any ideas?

XRaySpeX — Tue, 16 Jan 2024 10:44:54 GMT

Try: