https://community.ee.co.uk/t5/Mobile-Broadband/Assuming-a-customer-already-knows-they-can-call-EE-for-help-does/m-p/1344322#M28470 <HR /><P>anyone know why would data not work after top up on PAYG?&nbsp;</P><P>Help on this Community forum is advertised on EE help as an alternative to the Call Us option&nbsp;</P> Thu, 04 Jan 2024 23:51:22 GMT HollowayRoad 2024-01-04T23:51:22Z https://community.ee.co.uk/t5/Mobile-Broadband/Assuming-a-customer-already-knows-they-can-call-EE-for-help-does/m-p/1344322#M28470 <HR /><P>anyone know why would data not work after top up on PAYG?&nbsp;</P><P>Help on this Community forum is advertised on EE help as an alternative to the Call Us option&nbsp;</P> Thu, 04 Jan 2024 23:51:22 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Assuming-a-customer-already-knows-they-can-call-EE-for-help-does/m-p/1344322#M28470 HollowayRoad 2024-01-04T23:51:22Z https://community.ee.co.uk/t5/Mobile-Broadband/Assuming-a-customer-already-knows-they-can-call-EE-for-help-does/m-p/1344340#M28471 <P>Have you bought a pack or data add-on with the credit you topped up? You can't buy data directly from your credit like you can with test &amp; calls.</P> <P>Visit <A href="http://add-on.ee.co.uk/status" target="_blank">http://add-on.ee.co.uk/status</A> from a device connected to your mobile router by WiFi to see your data &amp; credit status as well as its mobile no. at the top. What does it say,&nbsp; obscuring your mobile no.?</P> Fri, 05 Jan 2024 00:45:00 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Assuming-a-customer-already-knows-they-can-call-EE-for-help-does/m-p/1344340#M28471 XRaySpeX 2024-01-05T00:45:00Z