topic Re: 4GEE Wifi Mini hub in Mobile Broadband

4GEE Wifi Mini hub

AB104 — Thu, 28 Dec 2023 11:50:52 GMT

Hi,

I've had my 4GEE wifi mini hub for a couple of years and it's always worked, wherever I've taken it. However, it didn't work in Croatia a couple of months ago and I'm now concerned that it won't work when I travel to Spain soon.

I'm guessing the problem is that roaming charges now apply???

Does anyone please know how to make sure my hub will work when I'm outside the UK? My mini hub is my only EE product.

Many thanks in hopeful anticipation!!

Re: 4GEE Wifi Mini hub

XRaySpeX — Thu, 28 Dec 2023 11:59:05 GMT

@AB104 : Is it on contract or PAYG?

Re: 4GEE Wifi Mini hub

AB104 — Thu, 28 Dec 2023 12:06:21 GMT

PAYG.

Re: 4GEE Wifi Mini hub

XRaySpeX — Thu, 28 Dec 2023 12:08:38 GMT

Does it have a data SIM or a phone SIM with a pack?

When was it that it didn't work in Croatia?

Re: 4GEE Wifi Mini hub

AB104 — Thu, 28 Dec 2023 12:12:50 GMT

How would I be able to tell whether it's a data SIM or a phone SIM??

It didn't work in Croatia in Oct '23.

Thank you for your time.

Re: 4GEE Wifi Mini hub

XRaySpeX — Thu, 28 Dec 2023 12:17:07 GMT

What data allocation does it have? How do go about buying more when it runs out?

Re: 4GEE Wifi Mini hub

AB104 — Thu, 28 Dec 2023 12:19:22 GMT

It doesn't have any data allocation unless I've topped up. So, when the data either is used up or its time expires, I don't have any data available until I buy more.

Re: 4GEE Wifi Mini hub

XRaySpeX — Thu, 28 Dec 2023 12:21:00 GMT

How do you buy more?

Re: 4GEE Wifi Mini hub

AB104 — Thu, 28 Dec 2023 12:22:35 GMT

By logging on to my EE and topping up..

Re: 4GEE Wifi Mini hub

XRaySpeX — Thu, 28 Dec 2023 12:28:39 GMT

Sorry, no, that's not buying data. That's just putting credit on it. What do you do next to actually buy data?

Re: 4GEE Wifi Mini hub

AB104 — Thu, 28 Dec 2023 12:30:40 GMT

Ah, sorry. I then use the credit to choose which data package to buy.

Re: 4GEE Wifi Mini hub

XRaySpeX — Thu, 28 Dec 2023 17:43:22 GMT

Oh, dear, this is going on! How do you choose which data package to buy? What do you actually DO? Spell it out with the terminology that EE uses during it.