topic 4GEE WiFi Mini 2020 not working in Mobile Broadband

4GEE WiFi Mini 2020 not working

pmillar1970 — Wed, 27 Dec 2023 16:16:17 GMT

My 4GEE WiFi Mini 2020 not working is just showing all 4 lights flashing blue and I can't seem to shake it into life holding the power button down for 10 seconds or using the factory reset option. Anyone know what the problem is and more importantly the fix ?

Re: 4GEE WiFi Mini 2020 not working

XRaySpeX — Wed, 27 Dec 2023 17:44:41 GMT

Is it on contract or PAYG?

Re: 4GEE WiFi Mini 2020 not working

James_B — Wed, 27 Dec 2023 17:44:46 GMT

Do you have an EE phone, @pmillar1970?

If you do, is that working OK?

Is your 4GEE WiFi pay as you go or pay monthly?

James

Re: 4GEE WiFi Mini 2020 not working

pmillar1970 — Thu, 28 Dec 2023 11:03:34 GMT

@James_B @XRaySpeX - thanks for the replies - I am on a contract, so paying monthly for this and yes my phone is on EE and no issues with service in this area.

Re: 4GEE WiFi Mini 2020 not working

Katie_B — Thu, 28 Dec 2023 12:14:38 GMT

Thanks for confirming @pmillar1970.

Because your phone is working OK I'd recommend giving us a call on 150 so our technical care team can run some tests.

Please be sure to keep us updated.

Katie

Re: 4GEE WiFi Mini 2020 not working

Bradders15 — Tue, 06 Aug 2024 19:49:08 GMT

Perhaps a little late, but, a solution which works:

All four lights flashing on the 4GEE WiFi Mini EE71. None of the standard ways of resolving this issue worked for me which included: removing battery, pressing reset button, powering back on (all variations, including pressing buttons for a period of time. Not even the local EE store could resolve this.

The SOLUTION:

Plug the 4GEE WiFi Mini USB device into a PC USB port, it worked and provided internet access. Unplugged it and it still worked as a hotspot device. I am assuming the USB interrogation when the device was plugged into the PC USB port pulled the device out of its confused state.

Happy surfing for anyone that finds this solution helpful.

Re: 4GEE WiFi Mini 2020 not working

Katie_B — Wed, 07 Aug 2024 07:12:51 GMT

Hi @Bradders15.

Thanks for coming here and posting your findings.

Hopefully this will help other users.

Katie