topic Re: payment in Mobile Broadband

payment

Anilton — Mon, 27 Nov 2023 18:46:40 GMT

good afternoon. Why didn't my direct debit payment go through?

Re: payment

Schockwave — Mon, 27 Nov 2023 21:34:38 GMT

Welcome to the community,

I would suggest you speak to customer service, we do not know who you are nor do we have any access to customer account.

Do you have enough funds on your bank account? When was the payment meant to be taken? Customer service will be able to take a look for you why the payment has not been taken.

Re: payment

XRaySpeX — Mon, 27 Nov 2023 22:58:15 GMT

If your DD failed thro' lack of funds, EE will try again for the last time about a week later.