topic Re: Account number in Mobile Broadband

Account number

Eric150483 — Mon, 13 Nov 2023 21:17:32 GMT

I’ve just taken a contact out for a smart 5g hub but I’ve never received any correspondence from EE with my account number and I can’t link the hub to my account unless I have it.

Re: Account number

XRaySpeX — Mon, 13 Nov 2023 23:22:55 GMT

You don't use an a/c no. to link a mobile router. It counts as a mobile, not Broadband, for which you just link its SIM's mobile no.

Re: Account number

Eric150483 — Tue, 14 Nov 2023 07:01:40 GMT

Thanks for your help. But it asks for the sim number then sends a 4number code to it But as it’s a hub the sim is in you can’t get the message.

Re: Account number

XRaySpeX — Tue, 14 Nov 2023 08:04:27 GMT

Yes, you can! Most mobile routers can receive texts. Login to it and look for the SMS section's Inbox.