topic Re: Re: Constant cutting out, constant buffering, CONSTANTLY NOT WORKING!!! in Mobile Broadband

Re: Constant cutting out, constant buffering, CONSTANTLY NOT WORKING!!!

HazelRuby1406 — Thu, 12 Oct 2023 20:00:13 GMT

I hear you exactly, these people are taking the **bleep**, taking out money because we can’t use the proper virgins in this world, I only use this because I fell on hard times and lost my virgin! Now I pay twice as much for such a **bleep** service from both EE and BT

**bleep**ed is not the word, they are ripping us off, I have to pay £50 to have unlimited data , what’s the effing point if you can’t use the bloody service, my shot is buffering right now as I typing

EE PLEASE SORT THIS OUT OR YOU WILL BE REPORTED TO THE OMNISMAN

this is not fair. We are ghrowinh away good money for rubbish!

Re: Re: Constant cutting out, constant buffering, CONSTANTLY NOT WORKING!!!

HazelRuby1406 — Thu, 12 Oct 2023 20:03:25 GMT

Agreed and likewise it’s rubbish. And don’t try get the BT. If it’s not fibre it’s crap and complete waste of money, I had the same thing with Shell, that experience was shocking and the gas t you got to pay them a bloody exit fee is disgraceful, I’m fed up

in being ripped off. STILL BUFFERING!

im in the London -E16 area

Re: Re: Constant cutting out, constant buffering, CONSTANTLY NOT WORKING!!!

HazelRuby1406 — Thu, 12 Oct 2023 20:10:16 GMT

Why am I getting this and still buffering constantly, is it the device? I see other people complaining and their device is new. What’s going on? I can’t pay £50 a month for this crap. I need this sorting out, it just looks like you are taking advantage of people who can’t get Virgin or a like! That’s not fair and you are charging more for the unlimited than virgin and alike what’s the score?

this needs to be elevated to the government, ripp off merchants.

i want my money back!

Re: Re: Constant cutting out, constant buffering, CONSTANTLY NOT WORKING!!!

bristolian — Thu, 12 Oct 2023 20:21:37 GMT

Received via Private Message from this user, posted in the open..

**bleep**ty Buffering constantly RIP

I’m fed up With this service, it’s both expensive and rubbish at the same time. Constantly buffering it’s a waste of time paying for any subscriptions if you can’t even watch them. Im

pahing £50 a month for unlimited and I can barely get through the credits of most shows without getting fed up and switching off.

can you help or is that just how we get ripped off by EE?

Re: Re: Constant cutting out, constant buffering, CONSTANTLY NOT WORKING!!!

Chris_B — Thu, 12 Oct 2023 20:41:04 GMT

@HazelRuby1406 Is there any need for the language? Yes it’s annoying when issue happen but using profanities means people don’t what to try and help you as you wouldn’t want to deal with someone speaking like that.

Re: Re: Constant cutting out, constant buffering, CONSTANTLY NOT WORKING!!!

Leanne_T — Fri, 13 Oct 2023 06:03:08 GMT

Hi @HazelRuby1406

I am sorry to hear you are experiencing signal issues, if you select the 'check status' option on the EE Coverage & Network Status Checker | Check your signal, does it report any problems?

Leanne.

Re: Re: Constant cutting out, constant buffering, CONSTANTLY NOT WORKING!!!

bristolian — Fri, 13 Oct 2023 13:49:25 GMT

Are you asking about fixed-line broadband, or mobile-based services? The two use different technologies & networks.

Re: Re: Constant cutting out, constant buffering, CONSTANTLY NOT WORKING!!!

XRaySpeX — Fri, 13 Oct 2023 15:00:11 GMT

@HazelRuby1406 wrote:

EE PLEASE SORT THIS OUT OR YOU WILL BE REPORTED TO THE OMNISMAN

You can't refer a complaint to the Ombudsman until you have lodged a formal complaint with EE & not received a final response within 8 weeks.

Re: Re: Constant cutting out, constant buffering, CONSTANTLY NOT WORKING!!!

XRaySpeX — Fri, 13 Oct 2023 15:01:49 GMT

You don't pay extra for unlimited data on fixed BB.