topic Re: Unable to access internet as mini hub now not accepting any passwords. in Mobile Broadband

Unable to access internet as mini hub now not accepting any passwords.

DoIReallyCare61 — Sun, 08 Oct 2023 12:17:09 GMT

Good afternoon.

Just looking for assistance with the above. So far I have turned on and off multiple times. Switched off from the wall and unplugged also; repeatedly. I have pressed the reset button with a paper clip. No effect whatever. I have entered my WiFi and log in password multiple times. My network showing as (available) on TV network list but not connecting?

Any tips greatly appreciated 👍.

Thank you

Re: Unable to access internet as mini hub now not accepting any passwords.

Northerner — Sun, 08 Oct 2023 12:39:51 GMT

Hi @DoIReallyCare61

What colour are the lights on the front.

If you have reset using the button the device will default back to the original password on the sticker/keep me card.

Thanks

Re: Unable to access internet as mini hub now not accepting any passwords.

DoIReallyCare61 — Mon, 09 Oct 2023 09:52:41 GMT

Hi. Thanks for your reply.
All lights on mini hub remain green. Still no access. Will need to ring EE.
Thank you

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