4g wifi mini

asraaaa — Wed, 04 Oct 2023 13:40:00 GMT

So I bought the EE 4g wifi mini device 2 weeks ago (120GB for 12 months) and I was hoping to use it for the whole year at 10GB per month. However in 2 weeks about 7GB is already gone – I've only used it on FaceTime and whatsapp so far because I'm paranoid about quick data loss and I heard this could happen, and when I refresh the EE page on this, after a 10 minute FaceTime, 300MB of the wifi is already gone.

I also have an EE mobile plan on 1GB per month, and when I do 10 minute factimes it doesn't even take 100MB, (I've managed to do a lot of facetimes over my 1gb and never had an issue)

Is that because I have settings on what cellular data can use and that wifi just uses everything even when I haven't opened the apps? (I'm also ONLY connected on my phone, not any other device, yet sometimes it shows '2 devices connected'.)

When I called an EE person to ask about this, he said this is fine for a week's use, and that if there's a problem I would know about a couple months in, but he also said that it resets every 30 days? I made sure to tell him that it was a pay as you go EE wifi dongle, and he had the number for this device and the info pulled up, and he still explicitly told me it resets and I get 120GB every month. So, I don't really know what's going on, lol.

I would appreciate if someone can tell me that 7gb of wifi gone in 2 weeks when I've used it only for 10 mins a day on Facetime and whatsapp is fine and normal, even though I can do so much more on my 1GB of data per month and it uses less. And also if this actually resets every month because I really don't think it does?

Re: 4g wifi mini

James_B — Wed, 04 Oct 2023 17:59:38 GMT

Hi @asraaaa,

Welcome to the EE Community. 🙂

Yes, any restrictions you've applied to mobile data usage wouldn't apply when connected to WiFi.

If you've purchased 120GB for 12 months, the data allowance wouldn't be renewed each month.

James

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4g wifi mini

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