https://community.ee.co.uk/t5/Mobile-Broadband/4GEE-with-BT-equipment-stability/m-p/1307052#M27384 <P>I've had 4GEE for about 2 years but recently it has become unstable. My colleagues&nbsp;report frequent drop outs in video calls when i am talking (so, upstream) and I have also noticed slow internet and drops when downloading on a variety of devices. I've reported a service issue to EE mobile and they have come back with no issues. I notice when I go to the BT 4GEE device admin page it says disconnected and no service? Is this relevant? I mean it is working, just not very well so it's not totally disconnected. Bit odd.</P> Sun, 01 Oct 2023 16:28:51 GMT silvershower 2023-10-01T16:28:51Z https://community.ee.co.uk/t5/Mobile-Broadband/4GEE-with-BT-equipment-stability/m-p/1307052#M27384 <P>I've had 4GEE for about 2 years but recently it has become unstable. My colleagues&nbsp;report frequent drop outs in video calls when i am talking (so, upstream) and I have also noticed slow internet and drops when downloading on a variety of devices. I've reported a service issue to EE mobile and they have come back with no issues. I notice when I go to the BT 4GEE device admin page it says disconnected and no service? Is this relevant? I mean it is working, just not very well so it's not totally disconnected. Bit odd.</P> Sun, 01 Oct 2023 16:28:51 GMT https://community.ee.co.uk/t5/Mobile-Broadband/4GEE-with-BT-equipment-stability/m-p/1307052#M27384 silvershower 2023-10-01T16:28:51Z https://community.ee.co.uk/t5/Mobile-Broadband/4GEE-with-BT-equipment-stability/m-p/1307269#M27387 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/226017">@silvershower</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>I know you said you've reported this, but have you spoken to our <A href="https://ee.co.uk/contact-ee" target="_blank">technical support team</A>? They'll be able to look into this in a bit more detail with you.<BR />Chris</P> Mon, 02 Oct 2023 07:19:01 GMT https://community.ee.co.uk/t5/Mobile-Broadband/4GEE-with-BT-equipment-stability/m-p/1307269#M27387 Christopher_G 2023-10-02T07:19:01Z