topic Re: Mobile Router in Mobile Broadband

Mobile Router

MartinB1957 — Tue, 26 Sep 2023 14:36:06 GMT

I have an unlocked 4GEE mobile router and have a non-EE SIM installed (SMARTY) and am currently in Ibiza! I know, lucky me! However, I just can’t get the mobile router to connect to the internet. I use a SMARTY SIM in a Huawei mobile router with no issues.my daughter has it atm, hence my dilemma! Do I need to switch on ‘roaming’ on the 4GEE router? If so, how do I do it? I vaguely recall having to switch on ‘roaming’ on the Huawei router. Thank you.

Re: Mobile Router

Leanne_T — Tue, 26 Sep 2023 16:29:59 GMT

Hi @MartinB1957

Thanks for coming to the community and yes I am very jealous you're in Ibiza! 🙂

Is the WiFi device unlocked to use the other network SIM card?

If so, does the SIM connect to the internet in another device?

Leanne.

Re: Mobile Router

MartinB1957 — Tue, 26 Sep 2023 16:41:33 GMT

Is there a way that I can change the APN setting on the 4GEE mobile router (dongle). I’ve a SMARTY SIM and need to use mob.asn.net? TIA.

Re: Mobile Router

XRaySpeX — Tue, 26 Sep 2023 16:51:13 GMT

@MartinB1957 : What mobile phones call APNs mobile routers call Profiles. Your find it there. Can't speak for Smarty APNs.

Re: Mobile Router

MartinB1957 — Tue, 26 Sep 2023 16:55:20 GMT

Thanks, yes, it is unlocked. I have tried the SIM in my phone but on the advice of SMARTY, I had to change the APN setting on my phone and it then worked fine. That might be an ‘SMARTY’ thing! Unfortunately I just can’t find a way to change the APN on the EE dongle, assuming of course that it can be done?

Re: Mobile Router

MartinB1957 — Tue, 26 Sep 2023 16:59:36 GMT

That’s great info. I’ve found the ‘profile’ but it’s sort of ‘white out’ and can’t be accessed, at least atm.

Re: Mobile Router

XRaySpeX — Tue, 26 Sep 2023 17:02:14 GMT

You can't overwrite the current Profile. You need to create a new Profile & then make it the Default.

Re: Mobile Router

MartinB1957 — Wed, 27 Sep 2023 08:51:42 GMT

Thanks for this. Have tried this but as yet no success. The only compulsory requirements are the ‘‘Profile name’ and ‘Dial number’. I assume the former is my choice and the latter is the number of the SIM? Also, though apparently not a requirement, is a choice of Protocol; PAP, CHAP or PAP & CHAP? Any further thoughts or advice gratefully received. Cheers.

Re: Mobile Router

XRaySpeX — Wed, 27 Sep 2023 09:05:59 GMT

EE prefers Authentication type: PAP but can't speak for Smarty.

Re: Mobile Router

MartinB1957 — Thu, 28 Sep 2023 13:42:56 GMT

Just a quick thank you to everyone that helped/gave advice. After many trials & errors managed to sort it all out………apparently I needed to switch on SIM PIN and enter the 4-digit code! SIMPLES……NOT! Now on Movistar and getting 40+MBs! Cheers everyone.

Re: Mobile Router

Leanne_T — Thu, 28 Sep 2023 13:54:25 GMT

Thanks for coming back and letting us know @MartinB1957

Leanne 🙂

Re: Mobile Router

leightonroad — Thu, 08 Aug 2024 16:59:32 GMT

Awesome that worked for me. Created a new profile, copied all the settings but changed to IPv4 only and bingo everything connects now and it works a treat