topic Re: VPN has stopped working in Mobile Broadband

VPN has stopped working

Humphrey4 — Wed, 13 Sep 2023 14:28:36 GMT

My VPN has been working fine for over a year through my mobile EE broadband , but has stopped recently. It's been checked from other networks. Has something changed at EE that now blocks it? Thanks for any advice

Re: VPN has stopped working

Christopher_G — Wed, 13 Sep 2023 16:15:32 GMT

Hi @Humphrey4

Welcome to the community.

I'm not aware of anything that has changed recently. Have you spoken to your VPN provider?

Chris

Re: VPN has stopped working

Humphrey4 — Wed, 13 Sep 2023 17:22:04 GMT

Thanks. Yes I have, and it's been tested from other locations (with wired and wifi broadband)

Re: VPN has stopped working

Christopher_G — Wed, 13 Sep 2023 18:00:18 GMT

OK thanks, @Humphrey4

It may be worth speaking to our technical support team.

Chris