topic Re: I'm trying to top up my ee pay as go wifi dongle and it won't let me in Mobile Broadband

I'm trying to top up my ee pay as go wifi dongle and it won't let me

BBKFOSTER — Fri, 16 Dec 2022 00:48:21 GMT

Help

Re: I'm trying to top up my ee pay as go wifi dongle and it won't let me

XRaySpeX — Fri, 16 Dec 2022 01:24:42 GMT

How did you try? Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

Re: I'm trying to top up my ee pay as go wifi dongle and it won't let me

OoS1 — Wed, 01 Mar 2023 00:35:19 GMT

This is such a waste of time. If you don't know the answer, why waste someone's time?

Re: I'm trying to top up my ee pay as go wifi dongle and it won't let me

Leanne_T — Wed, 01 Mar 2023 07:36:26 GMT

Hi @OoS1

Are you looking to top up a WiFi device?

The fast payment link @XRaySpeX has advised will help you top up the account.

Leanne.

Re: I'm trying to top up my ee pay as go wifi dongle and it won't let me

XRaySpeX — Wed, 01 Mar 2023 09:52:29 GMT

@OoS1 : Please inform me what's wrong my method so I can get it right next time.

Re: I'm trying to top up my ee pay as go wifi dongle and it won't let me

mzungu73 — Thu, 31 Aug 2023 13:40:06 GMT

I did that, topped up, got confirmation email but that's still no data on my account 🤔

Re: I'm trying to top up my ee pay as go wifi dongle and it won't let me

Leanne_T — Thu, 31 Aug 2023 14:12:16 GMT

Hi @mzungu73

Have you purchased a data add-on or pack to access data?

Leanne.

Re: I'm trying to top up my ee pay as go wifi dongle and it won't let me

XRaySpeX — Thu, 31 Aug 2023 14:46:19 GMT

@mzungu73 : Topping-up is just putting credit on your a/c. It is separate from buying a pack or add-on with data.

Either text ALL PACKS to 150 to see what packs you can get or text ADD DATA to 150 to see the data add-ons.

Re: I'm trying to top up my ee pay as go wifi dongle and it won't let me

mzungu73 — Thu, 31 Aug 2023 16:00:37 GMT

Unfortunately I don't have an EE phone sim, just a data sim on my EE dongle. I'm stuck in catch 22 where I've run out of data but seem to need to use EE wifi to top up my data. Is there any way in which I can get that £15 that I topped up in data? Confused!

Re: I'm trying to top up my ee pay as go wifi dongle and it won't let me

XRaySpeX — Thu, 31 Aug 2023 15:27:47 GMT

@mzungu73 : Look at http://add-on.ee.co.uk/purchase from a device connected to your mobile router by WiFi to see what data add-ons are available.