topic Re: Re: Live chat with EE in Mobile Broadband

Re: Live chat with EE

avecezar — Mon, 05 Jun 2023 17:42:07 GMT

is this chat live ?

Re: Re: Live chat with EE

avecezar — Mon, 05 Jun 2023 17:43:29 GMT

My 4G router has unlimited 4G Data card

Just received message about reaching data limit - what is wrong ?

Re: Re: Live chat with EE

James_B — Mon, 05 Jun 2023 17:56:50 GMT

Hi @avecezar,

Welcome to the EE Community. 🙂

You can chat online with Customer Care at ee.co.uk/contact-ee.

Hope this helps.

James

Re: Re: Live chat with EE

XRaySpeX — Mon, 05 Jun 2023 18:10:14 GMT

@avecezar : It's only talking about data that you may potentially gift from the 1st 100GB of all your data to other nos. on your a/c if you choose to. It's just a warning just in case you wanted to. You may safely ignore it & carry on using data for your own purposes including hotspotting.

As you use data for your own use you are eating into this gifting allowance even when you are not actually gifting it.

Notice that it didn't say "You've gifted data you can gift" just that "You've used data you can gift".

This a user discussion group where you are talking to other users like you.

Re: Re: Live chat with EE

Christopher_G — Tue, 06 Jun 2023 12:12:51 GMT

It sounds like you've tried everything we'd usually recommend, @rudimaddox

I suggest speaking to our Mobile care team so they can check everything from our side.

Chris

Re: Re: Live chat with EE

Annmccarthy1988 — Sat, 26 Aug 2023 15:17:49 GMT

how much is a laptop contract

Re: Re: Live chat with EE

Christopher_G — Sun, 27 Aug 2023 07:13:59 GMT

Hi @Annmccarthy1988

You can browse our laptop deals here on our online shop. You need to have an existing mobile contract before you can take out a laptop plan as an extra.

Chris