topic Re: Mini hub in Mobile Broadband

Mini hub

Sampiro — Wed, 30 Nov 2022 20:51:34 GMT

EE have sent me a mini hub to use to get broadband when I move home. How does this work when I don't have an EE phone signal at home? Surely EE know that my area does not have mobile reception so why send me a hub?

Re: Mini hub

XRaySpeX — Wed, 30 Nov 2022 20:58:08 GMT

Does the Coverage Checker not show any reception there at all?

Re: Mini hub

Aherbert — Tue, 15 Aug 2023 10:18:57 GMT

Hi we have today received a new mini WiFi box as we have had problems with the other one.

We asked for a SIM card as was told to destroy other one there is no SIM card in the package

Re: Mini hub

Leanne_T — Tue, 15 Aug 2023 11:41:04 GMT

Hi @Aherbert

Thanks for coming here.

If no SIM card was included, please call us and the team can check if one has been sent separately by post for you 🙂

Leanne.