topic Re: NO SERVICE in Mobile Broadband

NO SERVICE

christiannaba1 — Sun, 30 Jul 2023 17:05:02 GMT

Hello,

I bought a new plan on thursday and I was about to travel and I forgot to text to 150 ROAMING while I was in the Uk . I’m in greece at the moment and now it says I have no service I cannot call anyone neither can accept calls from anyone / sms etc . I tried to text roaming to 150 now but It won’t let me . Please I have no other way to contact EE, help me pleaseee

Re: NO SERVICE

Northerner — Sun, 30 Jul 2023 19:32:04 GMT

Hi @christiannaba1

Pay monthly contract or PAYG?

Did you activate the SIM in the UK? (Use it in the UK network).

Thanks

Re: NO SERVICE

christiannaba1 — Sun, 30 Jul 2023 22:21:15 GMT

I pay monthly contract , and yes I’ve activated my sim in the uk . I have my number from May.

Re: NO SERVICE

Leanne_T — Mon, 31 Jul 2023 07:10:36 GMT

Hi @christiannaba1

To get roaming activated after leaving the UK, you would need to get in touch with our mobile care team by calling 07953 966 150 from any other phone. The team will help you get set up 🙂

Leanne.